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Localisation · Design & project management · 2026

Landing kit

How I help international companies get their materials ready for the Dutch market.

TYPEProcess case study
SCOPELocalisation, market-fit checks, production and rollout
CONTEXTScale-up accelerator, Amsterdam
ROLEDesign and project manager

01 — The work

A good product abroad
is not yet a good product here.

At a scale-up accelerator, I work with international companies moving into the Netherlands. My part is the materials (marketing, packaging, launch content) and getting them published on time.

The client work is confidential, so this case study shows the process instead: the stages, the checklist I use, and an invented brand to show what changes.

02 — Beyond translation

Translated is not
the same as localised

Tone and hierarchy

Formal titles and “Dear Sir” feel distant to a Dutch reader.

Selling style

Superlatives and countdown timers can read as pushy here.

Information density

Dutch readers want the point first, details one click away.

Checkout

The payment button people expect is different in every country.

Delivery promise

Parcel lockers, home delivery, pick-up points: habits differ.

Trust signals

A new foreign brand has to earn trust with local proof.

Example lens for the next sections: a Polish company entering the Netherlands

03 — Poland and the Netherlands, side by side

Neighbours in the EU,
far apart in expectations

NetherlandsPoland

Power distance

38
68

Drop titles and formal address; speak to the reader as an equal.

Masculinity

14
64

Cut “the best” and “number one”; modest, factual claims win.

Uncertainty avoidance

53
93

Fewer guarantees and fine print up front; keep details one click away.

Individualism

80
60

Talk to “you” and your choice, not “every family”.

Hofstede’s cultural dimensions, 0–100 · scores via Cyborlink country profiles

04 — Pay, deliver, trust

The last three steps
decide the sale

PAY

Poland: BLIK and other bank transfers, about 70% of e-commerce.

Netherlands: iDEAL, now moving to Wero, over 70% of e-commerce.

Put iDEAL first; show the logo the shopper knows.

DELIVER

Poland: InPost lockers are the favourite, about 47,000 of them.

Netherlands: home delivery and carrier pick-up points.

Rewrite the delivery step; don’t assume lockers.

TRUST

Netherlands: reviews first, then trust marks like Thuiswinkel Waarborg, and a .nl domain.

Reviews and trust marks visible on every product page.

Sources: Landmark Global; Cross-Border Magazine (2025); KVK

05 — The process

Five stages, each ending
with something to sign off

  1. 1

    Intake

    Collect every existing asset and agree on goals and dates.

    LEAVES BEHINDAsset inventory and launch timeline

    SIGNED OFF BYClient and project lead

  2. 2

    Market check

    Language, tone, rules and habits: what has to change here?

    LEAVES BEHINDChange list: language, legal, format

    SIGNED OFF BYClient and local advisers

  3. 3

    Adapt

    Redesign layouts, rewrite copy, keep the brand intact.

    LEAVES BEHINDAdapted designs and copy, with notes

    SIGNED OFF BYClient brand team

  4. 4

    Produce

    Final files, print specs and approvals from every side.

    LEAVES BEHINDPrint-ready and digital files

    SIGNED OFF BYPrinter, platform, client

  5. 5

    Roll out

    Publish, track and fix what the first weeks reveal.

    LEAVES BEHINDPublication plan and first-weeks review

    SIGNED OFF BYClient and project lead

06 — The Dutch-market checklist

Six things that almost always change

  1. Language

    Dutch first, even where many people speak English.

  2. Tone

    Direct and plain; choose informal “je” or formal “u” once, and stick to it.

  3. Mandatory text

    Required product information on packaging, in Dutch.

  4. Formats

    Day-month dates, decimal commas (€ 2,49), metric units.

  5. Text length

    Dutch words run long; layouts need room to grow.

  6. Payment

    Online shops offer iDEAL, the payment method Dutch shoppers expect.

General guidance, not legal advice

07 — Before and after, on an invented brand

“Haverly” oat drink
lands in Amsterdam

BEFORE · UK PACK

Creamy oat drink

1 litre · £1.99
Best before 11/12/26

AFTER · DUTCH PACK

Romige haverdrink

1 l · € 2,49
Ten minste houdbaar tot 11-12-2026

English: “Creamy oat drink · 1 l · €2.49 · Best before 11 December 2026.” Same brand and layout; the language, price format, date order and wording all change.

Haverly is fictional

08 — How I keep it moving

Many people, several time zones,
one plan

  1. One source of truth

    A single timeline and asset list that everyone can see.

  2. Short written updates

    Done, next, blocked: readable in any time zone.

  3. One feedback round per stage

    All comments collected together, not drip-fed.

09 — What this shows

Design judgement and project discipline, in the same person.

I can see what has to change for a new audience, and I can get it designed, approved and published on time.

© 2026 Vera Karulina · UI/UX · digital design · based in Amsterdam 
 Let’s connect:  verakarulina1@gmail.com